• Price: $299
  • Degree: Programme

Program will be a great foundation for starting or building a career at retail banking. The major focus of a program is practical questions of retail banking as a business. We prepared concentrated set of knowledge which allow to understand mechanics, processes and financial background.

Program contains video and textual lectures with theory and practical examples of business development tasks. Author of a program has 15 years of experience at retail banking and business development at top managers roles (incl. Chief Digital Officer and Head of Business roles), MBA, and Mastes of Science at Engineering Management Degrees.

Program contains several modules, including introduction to overall bank structure, purposes and structure of retail banking business, common organisational structure, key business and operational units.

Program focused on practical knowledge of business: financial and profit and loss model analysis, general and product marketing, sales management, channels management, service management, digital transformation, risks and legal model.


Our innovative curriculum focus on modern and practical knowledge of retail banking business:

  • Introduction to Banking Business
  • Overall Structure of a Bank
  • Introduction to Retail Banking
  • Typical Organizational Structure of Retail Banking Business Line
  • Key Business Lines at Retail Banking
  • High-level PnL (Profit and Loss) structure and financial model of Retail Banking
  • Marketing at Retail Banking
  • Sales Management and Channels at Retail Banking
  • Service Management and Channels at Retail Banking
  • Global best practices:
    - Quicken Loans as the best mortgage bank
    - DBS as a modern and innovative retail bank
  • Risks and Legal Environment at Retail Banking
  • Final Exam
  • Capstone Project



The Retail Banking School

Praça da Alegria 22,

1250-217, Lisbon, Portugal


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Are you interested to learn more about?

Just write us to welcome@therb.org

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The Graduate School of Retail Banking is a global business school with HQ at Lisbon, Portugal.

RBS is a member of Portugal Fintech Association and Fintech House of Portugal.

RBS approved by Portugal Agency for Competitiveness and Innovation (IAPMEI).