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Postgraduate Executive Diploma: Consumer Lending Business. Online Program about real work of Head of Consumer (Retail) Lending including cases from all types of lending (Cash Loans, Mortgage, Car Loans, Credit Cards, POS Loans) with business cases considering & Interactive part. Online option is self-paced, open for starting and finishing during the whole year.
360 degree overview of a Head of Consumer Lending Business knowledge areas. Course for managers and experts at retail banking, retail lending (cash loans, mortgage, credit cards, POS loans, car loans), owners and managers of digital products, services and platforms and for leaders at service, finance, fintech industries. Course for any other who want to build a career at banking, fintech and finance business areas.
Course contains video and textual lectures with theory and practical examples of credit products development and business development, live chat with Professor and other students, supplimentary materials.


Author of a course has 15 years of experience at retail banking, product and business development at top manager roles, including roles of Head of Consumer Lending Business and Head of Mortgage and Real Estate Ecosystem business, six sigma black belt accreditation, MBA (Boston University, USA) and Mastes of Science at Engineering Management (NY State University, USA) Degrees.
Case study approach based on analysis and practical exercises at different areas of consumer lending: Product & Business Management, Risks, Pricing, Sales Management, Service and claims Management, Cross-sale and up-sale, Digital Channels building. Course contains examples from Consumer Lending, Mortgage and other products-lines of Retail Business.
Curriculum
Our innovative curriculum focused on modern and practical knowledge of lending business
- Course contains: video and textual lectures and live chat with Professor and other students
- Consumer Lending Business (Mortgage, Cash Loans, Credit Cards, Car Loans, Pos Loans) practical cases
- Career and Business at Consumer Lending
- Vision, Strategy, Budgeting
- Business Development, Role of Head of Business
- Product Development & Pricing
- CRM (Customer Relationship Management)
- Risks Management, Legal Management
- Digital Transformation
- Core Systems and IT Development
- Sales Channels Coordination
- Collection
- Insurance Business
- Interactive Part & Capstone
- Considering of real work situations, students's cases and questions

No special requirements. Course for anybody, who want to build a career at banking, fintech, consumer lending.
No requirements of English level. Our community and educational environment are inclusive and supportive.
Course for owners and managers of banking and digital products, services and platforms and for leaders at service, finance, fintech industries. You will be able to ask about considering of your real business cases.
After finishing of the program you will get:
- Digital Diploma from RBS
- Digital Diploma from UDEMY
- Student ID
- Program Record (Capstone project finishing required)
- Recommendation Letter (Capstone required)
- Alumni Chat with other students and Professors
- Students Club ΑΩΨ Alpha Omega Psi Access
- Mentoring Program Access
- Verification Service in case of any requests
- Life-long access to course and alumni community


The Graduate School of Retail Banking is a global banking and business school with HQ at Lisbon, Portugal. RBS is a member of Portugal Fintech Association and Fintech House of Portugal. RBS approved by Portugal Agency for Competitiveness and Innovation (IAPMEI).
RBS provides wide list of programs for individual and corporate clients at areas: banking, retail business, fintech, digitalization, business transformation and strategy. RBS R&D center working on launching of market analytical platform and on integrated solutions for banks and fintech at area of digital acquisition & channels, digital assets management, AI and Big Data.
Are you ready to join or ask any questions?
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Link to Udemy, you may buy a course with discount after registration at Udemy. Please write us in case of any questions.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Please write us with questions about any details, price, features, content, requirements and your steps for course registration.